PRIVACY POLICY

DIRECT TO SOURCE is committed to keeping your details private and protecting your personal information in accordance with the Privacy Act 1988 (Cth) (the Privacy Act).

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/

Information we collect

When you sign up to our email list, submit an online enquiry, email us for a quote, or get in touch for any reason, DIRECT TO SOURCE collects the personal information you give us such as your name, email address, business details and phone number.

When you visit our website, or any website, your computer’s internet protocol or IP address, is automatically sent to the owner of that website. Therefore each time you access our website, we receive your IP address.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

Consent

When you sign up to our mailing list or provide us with personal information when getting in contact with us, requesting a quote, or placing an order, it is implied that you consent to DIRECT TO SOURCE collecting this information for us to provide a service to you.

You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing by emailing us at tim@directtosource.com.au

Disclosure

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and

• Where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Third party providers used by DIRECT TO SOURCE should only collect, use and disclose your information that is necessary for them to perform the services provided to us. However, third party service providers such as payment transaction providers may have their own privacy policies in respect to information provided to them for purchase related transactions. We recommend that you read their privacy policies so you understand the manner in which your personal information is handed by these providers.

Links

When you click on links on our website that direct you away from this website, DIRECT TO SOURCE is not responsible for the privacy practices of other sites. DIRECT TO SOURCE encourages you to also read those website’s privacy statements.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and

• Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

If you have any queries or complaints about our Privacy Policy please contact us at:

DIRECT TO SOURCE
tim@directtosource.com.au